"If you don't like it... we want it back!"
Your purchases are never at risk! We will buy back any product you purchase directly from us for a period of 30 days after receipt if you don't think it's worth every penny you spent.
Some of our products are not sold through Pulsar direct. Because of this, we can not speak for their respective return policies. Contact the respective company that you plan to purchase through if you have any questions.
If however, you purchased your products directly through PULSAR, here is our Return Policy.
Original shipping and return shipping charges are not refunded.
Laminators being returned must be in working and resellable condition with all original manufacturer's boxing, packing and original "instructional" paperwork.
Items being returned due to defective nature or needing warranty work will be the responsibility of the customer for safe packing and insured. Note: Laminators are sent directly to GBC during the product's 1-year warranty period. We will pay for re-return shipment via UPS Ground for all other items only to "continental" USA addresses. Alaska, Hawaii, USA possessions and all export items must ship by air and will be quoted and paid for prior to re-shipment.
Before returning goods, you must contact us first in advance to expect to be seeing the return. Return shipping should be via a trackable common carrier (UPS, FedEx, etc) and insured for original value!
Pack the item to be returned with AT LEAST 2" of packing material on all 6 sides of a good, strong box. This is a requirement of all USA carriers in the event there is a claim against the shipment for damage. If upon inspection, the carriers' agent does not see that the product was properly packed (e.g. 2" of packing all around the product) you could stand to loose your insurance coverage resulting in a total loss with no refund. We will assist you on any questions you might have making a return if aren't sure how to do this.
Original sales made by credit card will be refunded by company check, made out to the originator of the sale.